Order support
Telegram bot: @SlyOtterBot
Email: info@slyotter.ru
We help with orders, payments, access keys, activation, and basic setup for digital products.
The bot will request all required details automatically during the support flow.
Refunds and technical issues
If a product does not work for reasons outside your control, contact support through the Telegram bot.
We will check the situation and offer setup help, key replacement, a similar product, access extension, or a refund if the issue cannot be reasonably resolved.
Details: Digital Product Refund Policy.
Response time
We usually reply faster, but the maximum first response time is up to 24 hours.
Complex technical checks may take up to 2 calendar days after all required details are received.
Seller details
- Seller
- ОсОО «Глобал Бридж»
- Company registration number
- 309678-3301-ООО
- Taxpayer ID
- 9909704508
- Registration country
- Kyrgyz Republic
- Company address
- Кыргызская Республика, Бишкек, Октябрьский район, улица Юнусалиева 185/1
- Contact email
- info@slyotter.ru
- Website
- https://slyotter.ru/
Legal requests
For questions about the public offer, refunds, personal data, claims, and other legal requests, use the support channel or contact email:
@SlyOtterBot / info@slyotter.ru
For requests about processing, correction, or deletion of personal data, use the same support channel or email.